Incidents Management

Respond effectively to any unplanned occurrence.

 

Unplanned occurrences are impossible to preempt because they’re fundamentally unpredictable.

The best defense against incidents and nonconformities is identification, root cause analysis, and remedial actions that reduce the likelihood of recurrence.

Our systems enable any type of operational incident to be recorded, investigated, and resolved – so any weaknesses in your quality management system can be reduced or eliminated.

The Incidents Management Module

Identify and resolve all contributing factors.

 

The system allows for the resolution of any type of incident – from customer complaints through health and safety concerns and proactive reporting.

For all investigations, you can enter an unlimited number of contributing factors – so you can be assured that all of the circumstances that led to an unplanned occurrence are systematically addressed.

As the investigation identifies contributing factors, they can be recorded and categorised from the incident profile.

Responsive actions are integrated into the project management feature for excellent delegation and visibility.

 

A corrective action plan is created for each contributing factor – and in turn, each corrective action plan can have an unlimited number of tasks and sub-tasks assigned to particular individuals and/or departments.

A single contributing factor might result in numerous responsive actions.

Everything you need.

 

Food Industry Hub Management Systems presents an ideal solution for resolving unplanned incidents and nonconformances.

Incidents management is just one of a range of integrated systems included in a single subscription for your site.

See For Yourself

There’s no need to enter payment details to start your free trial. Simply register your food business, and you can explore the systems at your own pace.

Once your site is registered, you’ll be able to add as many users as your company needs.

In a matter of seconds, you can have access to the full range of systems and capabilities offered on the platform.

Find out more.

See exactly how it works by checking out the incidents management user guide.